About Us
Health Contact Partners, Inc. (HCP), an Illinois corporation, was established to bring ‘Best in Class’ URAC-accredited health contact center services to direct-to-consumer and healthcare companies. Our round-the-clock services include a nurse line, healthcare advocacy, customer service, inbound and outbound surveys and assessments, consulting and more!
Located in Wheeling, Ill., HCP’s management team continually drives its service excellence by its commitment to personal development, training, and motivation for our managers and team members.
Our performance capabilities are enhanced by our world-class phone system provider, Avaya, with the Definity Call Center Phone system and FOCAL PRI’s, data T-1, and telecommunications services. HCP’s top management staff combines more than 35 years of call center experience.
Health Contact Partners has provided its services to more than three million people.
