Products & Services

All Health Contact Partners telephonic services include a dedicated toll-free phone number, digital recording of calls, the option of private labeling, automated outbound messaging, translation support for 150 languages and utilization reporting. All inbound services are available 24 hours a day, 7 days a week. Outbound services available during federally mandated allowable hours. All staff is located in the U.S.

Call center service offerings are:

Our customized contact center services include expertise in script writing, phone skills training for program activation and customer service, quality monitoring, program development and re-design, and consulting.