CareChampion 24/7®

Health Advocacy Service

CareChampion 24/7 health advocacy service gives your employees and members 24-hour-a-day access to a trusted resource they can rely on. They’ll get needed help and navigational advocacy to overcome the confusion and frustration of dealing with insurance companies, benefits and the healthcare delivery system.

Take the burden off your administrative staff and provide real value to your team with our caring, skilled and experienced health advocates who provide information, support and proactive problem solving and benefit decision assistance.

  • Benefits Navigation: We help people understand and use their benefits effectively and efficiently. 
  • Nurse Line and Clinical Assistance: We are here to answer clinical questions and concerns around the clock and connect your employees and members with the clinical resources and decision support they need.
  • Health Plan Advocacy: We champion a patient’s cause when paperwork and bureaucracy overwhelm them.
  • Members are contacted with a “welcome call,” inviting them to call anytime, whenever benefits advocacy, administrative or clinical help is needed.

» Watch a brief demo on health advocacy services.
» Print a brochure