Customer Service

Healthcare is a 24/7/365 issue for your customers, employees or members. Outsource your after-hours healthcare customer service calls to Health Contact Partners health contact center and markedly improve your customer satisfaction scores.

Health Contact Partner’s expert health contact center team can provide you or your clients with:

Inbound and outbound customer service
Inbound and outbound survey completion
Clinical program enrollment
Inbound and outbound lead generation
Physician communication
Health and wellness communication services
Live chat services for your website
Telemonitoring
Health advocacy
Nurse line
Telephone reassurance
Telephone enrollment