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 Health Contact Partners, Inc. (HCP), an Illinois corporation was established by President and founder, Debra Leon to bring ‘Best in Class’ contact center services to Direct to Consumer and Health Care companies.
Our round the clock services include a Nurse line,
Customer Service, inbound and outbound surveys and
assessments, consulting and more!
Located in Wheeling, Illinois, HCP’s management team continually drives its service excellence by its commitment to personal development, training, and motivation for our managers and team members.
Our performance capabilities are enhanced by our world-class phone system provider, Avaya, with the Definity Call Center Phone system and FOCAL PRI’s, data T-1, and telecommunications services. HCP's top management staff combines over
35 years of call center experience.
Our facility is 6,500 square feet, with capacity for 100+
staff cubicles. Further expansion area is readily available
for another 90 stations.
Health Contact Partners is a certified minority owned
business.
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