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Healthy Living 24/7 provides member access to MyNurse 24/7, HCP’s Best in Class 24/7 Nurse Line and Health Contact Point, our interactive health web portal for online decision support. MyNurse 24/7 provides unlimited access for you and your family to
Registered Nurses 24 hours a day, 365 days a year. When you need help caring for a sick loved one at home; when you need to make a decision about what to do next for yourself or a loved one; or when you have questions about medications, call the experienced, friendly Nurses at MyNurse 24/7.
- Unlimited toll free access to friendly, Registered Nurse 24 hours a day, 365 days a year
- Supporting callers in 150 languages through our Language Line
- Helping you locate a doctor or hospital in your area
- Call from anywhere in the United States and your Nurse can access your medical file
- Helping travelers access their medical information, including allergies and medications
Our Health Contact Point provides access via the web to award-winning health and wellness information provided by WorldDoc. 24 hours a day, 7 days a week, members and their families can access their online medical record, triage signs and symptoms, take an online Health Risk Assessment or look up information on over 1,000 conditions. Online features include:
- Personal Evaluation system--an online health tool that provides patients the ability to check signs and symptoms and compare possible treatment options
- Online validated Health Risk Assessment linked to personalized risk report card with customized risk reduction interventions such as: readiness to change, smoking cessation, weight loss, exercise, blood pressure control, etc.
- Integrated health promotion and screening assessments
- Clinical library with over 1,000 conditions
- Electronic medical record with record of, allergies, and clinical indicators
- Interactive health tools, like BMI calculator
- Opt-in e-mail newsletters for controlling and eliminating risk behaviors
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